At Semper Technology, we understand that information technology implementation follows the intent and direction set by strategic planning for the business. We understand technology is a means to enable the strategic vision. Hence, at its core, information technology should be seen as a business solution. Technology must enable the corporation to achieve new vision or direction, enhance productivity and improve profitability. We work with our clients to ensure that technology is employed to advance the business and not simply to advance the deployment of technology.

Our Information Technology Business Solutions integrate the competitive advantage of information technology with strategic planning.

Our IT Business solutions include:

IT Strategic Planning

In the changing environment of business, we help clients develop their Information Technology strategic direction and ensure that direction is consistent with the corporate vision, mission, goals and objectives developed as part of the Strategic Planning process.

We assist the client to understand their strategic posture, identify opportunities, plan and develop new IT services to the business, launch the services, address quality issues and processes which drive customer satisfaction. Along the way we assist the client to learn and acquire the capabilities to adapt to change and uncertainty.

Client/Server and Standalone Applications

We understand that not all business solution are off-the-shelf. We have the expertise to design and develop state-of-the-art software systems. We can help you define the requirements, determine how the system will be built, and then build it. We have the tools, databases, and most of all, the experience to provide you with the best application for your needs.

IT Process Automation

Even the best business processes have a limited life. As market forces change, the corporation must respond; often the response entails changes in essential business processes -- and hence the underlying Information Technology. Semper Technology offers clients unique capabilities in Process Automation:

• Improvement and enhancement of legacy systems
• Integration of custom or 3rd party modules for existing systems
• Custom redesign and development of new applications and technologies
• Migration of existing systems to new technologies

A well designed Process Automation Program, integral to Process Improvement, can add value to a company and provide a means to continually evolve and adapt to change.

Interactive Web Solutions

The Internet/Web has opened the door for low-cost, innovative ways to do business. From Intranets to Extranets, the possibilities are endless given the current state of the technology. We understand this technology and what it can do for you.

e-Business Solutions

Our e-Business specialist and partners can assist you to determine how the Web/Internet can create market differentiators, end-point value and extend your core business. Correctly applied, e-Business allows you to extend your reach into a wider marketplace. We offer assistance in the areas of:

• e-Business Hosted Application Services
• e-Business Application Development
• Internet Corporate Presence
• Online marketing materials and presentations
• Project management and secure areas for client interaction and posting
• Inter-company communication of policies, procedures, job postings, ombudsman, and more…

IT Organization and Change Management

IT Organizations must learn to thrive on change. In this environment, successful IT organizations recognize the value of improving organization and human performance -- the organization’s ability to recognize change, understand its impact, respond appropriately, quickly and effectively.

Semper Technology assists clients to develop, maintain and improve the organization aspects of the IT departments through

• C3 Improvement Program (Culture, Communication and Craft)
• Management, Project Management and Technical Training
• Organization Assessments, and
• Mentoring Programs

IT Performance Management

Semper Technology assists clients to continually ask questions about IT performance, rigorously interpret the replies, and quickly identify and implement the needed actions. Our corporate Performance Improvement solution focuses on the development of balanced Critical Success Factors (CSFs) and Key Performance Indicators (KPIs). Our IT solution focuses on the development of associated subsidiary Process Performance Indicators (PPIs) in the areas of:

• Network and Connectivity Management
• Application Development and Maintenance
• Help and Service Desk
• IT Asset Configuration Management
• more…

IT Outsourcing Assistance

How do you continue to focus more time and resources on the core business and what will continue to differentiate you from the competition while ensuring the IT organization acts in concert to support the corporate strategic intent. Sometimes outsourcing is the answer. Semper Technology assists clients in the development of outsourcing plans, identification of outsourcing solutions and implementation/monitoring of selected courses of action. We assist clients in complete or partial efforts in the areas of:

• Management and operation of LANs, WANs, and internetworking
• Application hosting and service for enterprise software
• e-Business and Web hosting
• Help and Service Desk operation
• Desktop Acquisition and Asset Services
• Staff and Management services